Contact & Referrals
Reach the people who can actually answer.
Referral inquiries, family questions, and general correspondence all come to the administrative team in Salem.
For case managers
Submitting a placement packet
We accept referrals from Community Mental Health Programs (CMHPs), hospitals, and case managers throughout the Willamette Valley.
- Start with an inquiry. Use the form below or email us with the referring agency, your role, and a general description of the level of support needed — no client identifiers at this stage.
- We confirm capacity. We reply within two business days with current bed availability and whether the home can meet the described needs.
- Send the packet through the secure channel. If there is a fit, we provide our HIPAA-compliant intake route for the placement packet — assessment, current support plan, medication list, and guardianship or representative documentation. Placement packets must never be sent through the contact form below or by ordinary email.
- Pre-placement meeting. We meet the prospective resident and their team before any admission decision is made.
Do not send protected health information through this website. The forms on this page are public and unencrypted. Client-identifying documents must be exchanged over the secure, BAA-covered channel we provide.
Administrative details
How to reach us
- Phone
- (503) 607-7870
- Location
- Salem, Oregon
- Response time
- Within two business days
Why our street address isn't listed
The street address of the home is not published anywhere, in order to protect resident privacy and safety. It is provided directly to referring agencies, families, and regulators once a placement or visit is arranged.